– Motivation/2022 –


The general motivation framework proposes that motivation begins when a person identifies a need or deficiency. In response to that perceived need, the individual takes a series of actions in an effort to meet the need.

The table below lists several actions that a person has taken. For each action, select the corresponding step of the motivation framework.


Step in the Motivation Framework

Delroy decides to hold more video meetings. Choose a behavior to try to satisfy the need.  Correct

Delroy finds that he can accomplish most client tasks with video calls and no longer needs to travel as much. Evaluate: Has the need been satisfied?  Correct

Delroy could hold more video meetings, or he could invite clients to his office. Search for ways to satisfy the need.  Correct

Delroy would like to travel less for work. Identify a need.  Correct


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The figure shows the steps of the motivation framework.

An illustration listing the discrete set of steps in the motivation framework. Step 1. Need or deficiency. Step 2. Search for ways to satisfy need. Step 3. Choice of behavior to satisfy need. Step 4. Evaluation of need satisfaction. Step 5. Determination of future needs and search or choice for satisfaction. Back to Step 1.

Source: Griffin, R. W. (2022). Management (13th ed.). Boston, MA: Cengage.

Select the correct response for the following question.

After Allison had been a manager for a few years, she realized that her employees liked to feel as though their ideas were valued. After she made a decision, she would hold a meeting in which she would let her staff make decisions about some of the details of implementation. Which perspective on motivation is closest to Allison’s thinking at this point in her career?


Human relations approach

Incorrect Human resource approach

Traditional approach


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Allison’s recognition of her employees’ desire to feel useful and important reflects the human relations approach to motivation. She allows them a degree of participation in relatively minor decisions, but she only invites them to contribute ideas late in the decision-making process.