What is the relative impact of non-verbal expression compared to verbal expression? Explain. Do we rely more on face recognition or body language as a primary source to infer personality and attitude? Justify your position.
Responses Needed to the following two
1. Humans communicate in a variety of different ways. As social beings, we are able to receive this communication and rely on it for social interactions. Humans can communicate both verbally and non-verbally and rely on these modes of communication when in social interactions (Santangelo et al., 2020). Research has demonstrated that humans have a tendency to be able to identify incongruencies with this communication if the non-verbal communications do not necessarily align with the verbal communication (Cassidy & Gutchess, 2015).
2. Communication is a vital part of our everyday lives. Verbal communication delivers information while non-verbal communication tends to convey the attitude. In face-to-face communication, what is expressed is approximately 35% verbal and 65% non-verbal, (SRBINOVSKA DONCHEVSKI, et al., 2018). Both can have significant impacts, depending on the intended audience and setting.
In a clinical setting such as a doctor’s office, patients often hang on to every word when receiving test results or a diagnosis. However, according to Reinero, et al., (2017) a physician’s communication can be directly affected by their facial expressions. It is important for physicians to consider the cultural norms of their patients so that non-verbal communication is not misleading. Thus, the impact on the patient can be significant.